What happens if the transaction stalls and money gets deducted from my account while loading money?What is the maximum amount of money I can have in E- Wallet account at any time?

This is an unlikely situation that the transaction stalls and money gets deducted from my account while loading money. If the payment is complete E-wallet support attempt to load the money to your wallet again. In case a transaction fails in the middle of a load due to technical issues or your monthly limit gets exceeded, E-wallet send the amount back to the source bank account within 7 to 10 working days excluding public and government holidays.

In a normal case, your account balance cannot exceed Rs. 10,000 at any time.

If you’ve loaded Rs. 10,000 in a month you will not be allowed to load any more money to your E-Wallet account in the same month. This is to follow all RBI regulations.

In other case, Amount up to Rs.50,000/- can be loaded in wallets by accepting any ‘officially valid document’ which is compliant with anti-money laundering rules.

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