Visit the credit card company’s website and log on to your account. Login with your User ID and Password to view and download your Credit Card statement. If you don’t have an online account, you must establish one to access your statements and other documents on the website. You can call the Customer Care of the credit card provider company to authenticate yourself and choose the ‘Self Banking’ option to get your User ID. Once you log into your account, look for an “account activity” or “statements” tab. This will lead you to your most recent statements, which are typically listed by date. How far back you can view statements varies, depending on the credit card company. For example, as of publication both Discover and Citibank allow cardholders to view seven years of statements online. AMEX only keeps 2 years of historical statements.
If you can’t access the statement you need, you’ll need to contact the company’s customer service or credit card department to make your request. In most cases you can contact the company by phone or mail to request copies of old credit card statements. If your credit card is through a bank with a local branch, request the statements there in person. Depending on the company’s policy, a fee may apply.